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Serena Diamond Eternity Ring Oval Cut 2.46ct VVs Platinum Size H-I
Item Ref:: HG92-37S
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Free Worldwide Delivery
Free Worldwide Delivery
We offer FREE worldwide delivery by DPD or DHL on all our products. See below for specific delivery information.
FREE UNITED KINGDOM DELIVERIES
We offer FREE delivery by DPD on all UK & Northern Ireland orders
UK Next Day Delivery
Certain products are eligible for Next Day Delivery via DPD (UK & Northern Ireland only) if ordered before 12pm UK time, Monday to Thursday (excluding bank holidays). Friday, Saturday & Sunday orders will be shipped the following Monday. UK Same Day Delivery – London Postcodes Only We now offer same day delivery on select items for £35 when you order by 2pm, Monday to Thursday or by 11:30am on Friday. Our courier delivers to all London based postcodes.
Qualifying postcodes: SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20, W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14, EC1, EC2, EC3, EC4, SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE8, SE9, SE10. SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SE28, NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11, N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22, E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18, E19, E20, WC1 and WC2.
UK delivery times:
We aim to dispatch all jewellery within 24 hours of receiving your order. However, due to the volume of product we offer, it is not always possible to have every item in stock. This means that we may need to handcraft a ring just for you, or adjust the size of an item before we send it out. If we’re unable to dispatch your order immediately we’ll give you an estimated dispatch date. In any case, we will always email you with a dispatch date within 8 hours* of receiving your order. (*This response time applies during our office opening hours: Monday to Friday, 9am – 5pm. If you place your order outside of these times, we will contact you the next working day.)
Our UK delivery method
For all UK orders we use DPD. This is a secure, insured and speedy delivery method. On dispatch, we’ll email you with information on how to track your order. Your jewellery is insured during transit. It will require a signature when delivered to the address you gave us.
FREE INTERNATIONAL DELIVERIES
We offer FREE Worldwide delivery on all orders
International (non UK) Orders & Taxes We aim to dispatch all jewellery within 24 hours of receiving your order. We have partnered with Globale for all Non-UK Orders and offer:
- Checkout in your local language and currency for a seamless experience.
- Real-time calculation of duties and taxes at checkout.
- Transparent international shipping with DHL
- An expanded range of global payment methods.
- Dedicated customer support for international orders.
- A FREE simplified returns process.
If we’re unable to dispatch your order immediately we’ll give you an estimated dispatch date. Typically, our dispatch times (depending on the piece you ordered) are either 3 days, 5 days or 7-10 days.
Delivery times to Europe & rest of the world
Below you’ll find the estimated DHL transit times to different parts of the world (please note that DHL delivery times apply to working days, excluding weekends and bank holidays)
- Ireland
- 1 day
- Europe
- 1-4 days
- USA
- 1-2 days
- Australia, Asia, Africa & South America
- 2-3 days
*Please note that we cannot currently deliver to Brazil, Kuwait, Malaysia, India, Indonesia, Mexico, Switzerland and Portugal. For more information about EU countries please read here.
EU & International delivery methods
For all International orders, we use DHL. This is a secure, insured and speedy delivery method. On dispatch we’ll email you with information on how to track your order. Your jewellery is insured during transit. It will require a signature when delivered to the address you gave us.
International Import duties and taxes
All taxes and duties are shown (if applicable) at checkout. For the European Union and many other countries, all taxes and import duties are taken care of by us.
COUNTRIES WE CANNOT SEND TO
- Portugal- PT
- Switzerland – CH
- Malaysia – MY
- India – IN
- Indonesia – ID
- Mexico – MX
- Kuwait – KW
- Brazil – BR
If you have a specific deadline: We always work hard to meet any special delivery requirements you may have. Should our estimated delivery time not suit you, please contact us and we will try our hardest to meet your requirements. If we cannot deliver by your special deadline, we will always let you know.
CONTACT US
You can email us on customerservice@thediamondstore.com. Please remember to include your order number You can also check the status of your order here – simply log in with the email address and the password you created when you first placed an order with us.
30 Days Returns / 60 Days Exchange
CLICK HERE TO READ OUR FULL PRIVACY POLICY.
5 Year Guarantee
The Diamond Store prides itself on its superior jewellery. Ours is skillfully and carefully crafted to last a lifetime and longer.
We guarantee that….
Any defect in the craftsmanship of our jewellery is fully covered for 5 years from purchase.
If a fault or a defect is found in the way our jewellery was crafted, we will correct the defect or exchange or remake the jewellery at no cost to you.
Please know, whilst our jewellery is robust to suffice daily wear, it is not a maintenance free commodity. Care needs to be taken with all jewellery, especially rings that contain gemstones all the way around.
Our diamonds are conflict free.
Our silver, gold and platinum jewellery is hallmarked in the UK.
Our jewellery is backed by a 30-Day Money Back Guarantee (except when we make an item especially for you).
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Please note that our guarantee does not cover accidental or intentional damage or loss caused by the customer or a third party.
It also does not cover any jewellery that has been taken to another jeweller or craftsperson for work, alteration or resizing.
We can give you some real life examples that have not been covered by our guarantee: such as catching a ring on a door frame, accidentally dropping an earring into a waste disposal container or vacuuming up a bracelet.
If anything does happen to your jewellery, whether it’s your fault or ours, the best thing to do is send it back to us for an assessment. We will then either repair the item for free under our guarantee, or we will charge you a small fee for the repair if the damage was caused by you. We will always be forthright and let you know beforehand if there are any charges.
One way or another we will always do our utmost to help.
WHAT OUR GUARANTEE COVERS
All repairs and postage costs for any problem that can be attributed to the way your item was originally made.
WHAT OUR GUARANTEE DOESN’T COVER
Any loss or damage to your jewellery caused by you, or by another person’s actions.
WHAT IF I ACCIDENTALLY LOSE OR DAMAGE MY JEWELLERY?
Jewellery insurance with worldwide cover including accidental loss or damage is available through our recommended expert partners, Assetsure. Find out more about jewellery insurance.
Luxurious Packaging & Personalised Gift Cards
Is the jewellery sent in plain packaging?
To keep your surprise safe, the outer packaging that we deliver your jewellery in is plain.
On the outside, our plain postal package does not say The Diamond Store anywhere, nor state what the contents are.
So if you’re buying a gift for someone who lives in the same address as you, your secret will remain safe – as long as they don’t open the package!
On the inside, however, you’ll find your beautiful jewellery, along with our stylish gift presentation set, ready for your special occasion.
(We’re also proud to say that our sustainable packaging is Forest Stewardship Council approved, which means its production hasn’t harmed the world’s forests – find out more here.)
Watch the video below or click here to discover exactly what’s inside the inner gift presentation box.
If you have an important occasion coming up then this Serena diamond eternity ring would make an unforgettable gift. This one features 2.46CT G/VVs quality diamonds, designed to fit finger sizes H-I. The unique oval cut of the stones ensures this ring really stands out from the rest and displays breathtaking sparkle. Finished in handcrafted platinum.
Opt for our sustainable lab grown diamonds set in ethically sourced metals for a beautiful, Earth friendly choice that gives you more carats for your spend.
Or choose our stunning, certified mined diamonds for an enduring legacy from the world's premier, conflict-free sources.
Learn More
CLARITY
What Diamond Clarity is right for you
What would be the difference if you moved up a grade?
Your diamond will have extra sparkle and radiance that will catch the eye just that little bit more.
Clarity Chart
DIAMOND SIZE
Which Diamond Size is right for you
Larger diamonds are rarer and more valuable, now and will also be in the future.
When considering the size, think about what she or your friends wear and how you would like to compare.
Size Chart
SETTING
Which Setting Is Right For you
All our 18K Gold and Platinum rings are UK hallmarked
White Gold or Platinum?
CLARITY
What Diamond Clarity is right for you
What would be the difference if you moved up a grade?
Your diamond will have extra sparkle and radiance that will catch the eye just that little bit more.
Clarity Chart
DIAMOND SIZE
Which Diamond Size is right for you
Larger diamonds are rarer and more valuable, now and will also be in the future.
When considering the size, think about what she or your friends wear and how you would like to compare.
Size Chart
SETTING
Which Setting Is Right For you
All our 18K Gold and Platinum rings are UK hallmarked
White Gold or Platinum?
Total Diamond Weight
Please note weights, gem colours and sizes are approximate and may vary slightly
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