FREE WORLDWIDE DELIVERY 30 DAY RETURNS / 60 DAY EXCHANGE 5 YEAR GUARANTEE 0% APR FINANCE UK HANDCRAFTED
FREE WORLDWIDE DELIVERY 30 DAY RETURNS / 60 DAY EXCHANGE 5 YEAR GUARANTEE 0% APR FINANCE UK HANDCRAFTED
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Where is my order confirmation?

Once you have placed your order you should receive an email from us immediately.

This will confirm what you have ordered, where the jewellery is being delivered to, and all the other order details related to your order.

If you haven’t received a confirmation email (and have checked your Junk folder) or think you may have entered your email address incorrectly, contact us and we’ll help you. You can email us on: customerservice@thediamondstore.com.

Butterfly Mark
Professional Jeweller Awards 2022 Winner
Professional Jeweller Awards 2023 Finalists
The United Kingdom Weddings and Honeymoons Awards 2024 Finalists
Member of the National Association of Jewellers
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NEXT DAY & SAME DAY DELIVERY

DPD Next Day for all UK & Northern Ireland orders. Same day courier London only

FREE NEXT DAY DELIVERY

We offer free next day delivery on many items with DPD, for all UK & Northern Ireland orders if ordered before 12pm UK time, Monday to Thursday (excluding bank holidays). Friday, Saturday & Sunday orders will be shipped the following Monday. Not all items are available for next day delivery. Due to the volume of products that we stock, we may need to handcraft a ring just for you or adjust the size of an item before sending it out. If we’re unable to dispatch your order immediately we’ll give you an estimated dispatch date. If you’re unsure, you can speak with a personal shopper to check availability before making a purchase.

SAME DAY DELIVERY

We now offer same day delivery on select items for £30 when you order by 2pm Monday to Thursday or by 11:30am on Friday. Our courier delivers to all London based postcodes – see if yours qualifies .

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