FREE WORLDWIDE DELIVERY 30 DAY RETURNS / 60 DAY EXCHANGE 5 YEAR GUARANTEE 0% APR FINANCE UK HANDCRAFTED
FREE WORLDWIDE DELIVERY 30 DAY RETURNS / 60 DAY EXCHANGE 5 YEAR GUARANTEE 0% APR FINANCE UK HANDCRAFTED

HOW DO I CHECK MY ORDER?

Our Customer Service Team works on orders from Monday to Friday, 9am – 5pm.
Once we have processed your order, you will receive an email with an estimated dispatch date. Please note that we can only update you on your order if the estimated dispatch date has passed.

To check the status of your order:

  1. Log in with the email address and password you created when you made your first purchase, then simply select the order you wish to check the status of. Login here
  2. If you have problems logging in, please email us on customerservice@thediamondstore.com or via our Contact us page.